Requirements

Required training for general volunteers will include an interview with the Recreation Coordinator, a tour of the facility, arranging a schedule, and an introduction to a specific resident and a home staff, if appropriate. Background checks for child abuse and dependent adult abuse are mandatory before a volunteer is involved with a resident.

A transportation volunteer will receive the same training as a general volunteer, but will need additional training in order to assist 1:1 or a Faith, Hope & Charity employee on an outing involving a child who requires a two-person lift. This training will include, as a minimum, the following: 1) receive in-house training in proper lifting techniques for the resident to be assisted; and 2) receive a personal profile of the person being assisted, covering all areas which may be necessary for a safe outing. The Recreation Coordinator will schedule the volunteer interview and will coordinate the in-house training with the Residential Coordinator in the home where the resident lives.

One-to-one (1:1) volunteer training includes 25 contact hours with the same resident, and an interview with home staff or advocate on a general profile of the resident. Background checks for child abuse and dependent adult abuse are mandatory before a volunteer is allowed to become 1:1 with the resident. The 1:1 volunteer will not be able to take residents on unsupervised overnight visits, unless they are on the parent guardian approved list. Prior to taking a resident on an outing, the 1:1 volunteer must complete the 1:1 volunteer checklist including providing a copy of their chauffeur's license and certification from their insurance carrier of their liability coverage. Permission from the resident's parents/guardian must be granted as well.

Special Notes:

  • Background checks for child abuse and dependent adult abuse are mandatory before a volunteer is unsupervised with a resident.
  • Visitors/Volunteers do not replace staff on duty. Visitors/Volunteers do not administer medications. Visitors/Volunteers do not administer physical therapy.
  • All volunteers shall be 18 years of age or older. Persons under 18 years of age may serve only as a General Volunteer and only if accompanied by a parent who will also agree to meet the General Volunteer guidelines.
  • All volunteers shall complete a training checklist, initialed and dated by the Recreation Coordinator, prior to beginning their volunteer service.

 

We're just so happy to have Alex in our lives and grateful for the kind, compassionate care that he receives from the staff at Faith, Hope & Charity. They treat him as one of their own. Faith, Hope & Charity is incredibly important to our family; it's a Godsend. I just don't know how we would manage without the services they provide.
image description Sharon, grandmother of Alex
  • 1815 West Milwaukee
  • Storm Lake, IA 50588
  • Phone:
    712-732-5127
  • Fax:
    712-732-6002